Question 1

Can I pay with JazzCash or EasyPaisa?

Accepted Answer

Yes. We accept JazzCash, EasyPaisa, all major Pakistani bank cards, IBFT, and international Visa/Mastercard. All billing is in PKR — no dollar conversion fees.

Question 2

Do you migrate my existing site for free?

Accepted Answer

Yes, no matter the size. Our Rawalpindi / Islamabad team handles cPanel-to-cPanel, WordPress, and custom-stack migrations at no charge. Most are done within 48 hours with zero downtime.

Question 3

What's the difference between Shared and Shared Premium?

Accepted Answer

Premium gets 4× the resources (vCPU, RAM, I/O), priority support with a 3-minute SLA, weekly off-site backups in addition to daily, and free use of premium LSCache plugins.

Question 4

Do you offer a money-back guarantee?

Accepted Answer

7-day refund on hosting plans. Domains are non-refundable once registered — that is the registry's rule, not ours, and we'd rather say so up front than take the money.

Question 5

Is the support team really based in Pakistan?

Accepted Answer

Yes. We are based in Rawalpindi / Islamabad. WhatsApp and a local call reach a real person — not a queue — seven days a week, weekends included. Premium customers in Rawalpindi or Islamabad can have someone come to them in person.